Resolve Roku Issue and Errors
The Roku streaming player has changed all of our TV streaming experience for the better. Choosing from a variety of Roku devices like the Roku Streaming Stick or the Roku Ultra is possible. With a Roku digital player, you have access to multitudes of free, paid and private channels. That being the case, you may also sometimes experience certain issues with your Roku player. Read ahead to know of the various Roku issues and their troubleshooting techniques.
Roku issues during the ‘Activation’ process
During the initial setup, you’ve to link your Roku account to your Roku digital player. In order to do this, you’ll make use of an activation code, however, the code will become invalid after 15 minutes.
Hence, it is advisable to use Roku activation code the code before it expires. But, if it hasn’t been 15 minutes and your code doesn’t go through, press the * button on the remote. You’ll receive a new Roku activation code to link your device to account and you can resolve the Roku activation issue.
Troubleshooting the ‘No Audio’ error on Roku
When you cannot hear the audio from your Roku player, check the level of volume and mute settings. If everything seems perfect, check if the composite audio cables are properly connected to your TV and Roku. Try changing the audio cable if it seems faulty or try connecting Roku to a different TV input.
Red Light on your Roku Digital Streaming Device
When you connect the Roku player to a power source, you will usually see a solid white light. This indicates that the Roku device is receiving the steady power that it requires to properly function. However, in the event of you seeing a red light, then the device is indicating that it has insufficient power. Usually, this Roku issue occurs when you connect Roku’s USB to a TV input instead of the AC adapter. Always connect the streaming player to the standard Roku AC adapter to stream movies without any interruption.
Standard IR Remote and Enhanced ‘Point Anywhere’ Remote Issues
Standard IR Remotes work on IR (Infrared) technology and therefore requires you to place it in line of sight with the Roku device. If the remote doesn’t work even when it is in the line of sight, try changing the batteries. Conversely, the Enhanced ‘Point Anywhere’ remote works by making use of a wireless network. When you switch on the Roku player, the Enhanced ‘Point Anywhere’ remote automatically pairs to it. When the automatic pairing doesn’t happen, remove the back cover of the remote and press the pairing button next to batteries. In a span of a few seconds, a light begins to flash on the remote and then the remote pairs with Roku.
When should you reset your Roku player
You may, while using the Roku player, come across various Roku issues with regards to the wireless connectivity. Roku will throw the error code 003 when it is unable to update the software because of poor or no wireless connections. If many devices are connected to your home network, try removing some of the devices to resolve this issue.
The Roku error code 009 appears when Roku can connect to your Router but not to the internet. Try connecting a PC or laptop or tablet and see if you can access the internet from that device. If you deduce that there is no internet connection, call up your Internet Service Provider.
When encountering these Roku issues when your Wi-Fi is working perfectly fine, do a soft or hard reset. To do a soft reset of your Roku device, go to ‘Settings’ and then select ‘Advanced System Settings’. Choosing the ‘Factory Reset’ option, you’ll perform a soft reset of your Roku streaming device. To perform a hard reset, locate the reset button on Roku and then press it for a few seconds.
The Purple Screen Error on the Roku device
The purple screen error occurs when the HDMI cable that you are using is faulty. Other than that, it may also result when your TV input or AVR does not support HDCP 2.2. To stream 4K or 4K HDR content, your device must comply with HDCP which is the High-bandwidth Digital Content Protection technology.